43 Bank St, London E14 5NX
Are you licensed for Civil Ceremonies?

Our Main Hall & Gallery are both licensed for Civil Ceremonies. Please note if you wish for the room to be turned around from a ceremony layout to a wedding reception, additional charges apply for staffing and furniture collection/delivery

Do you allow live flames in the venue?

Use of live flame is not permitted in the venue with the exception of religious ceremonies that require a small live flame. To gain approval, we do require a health & safety risk assessment to ensure the process is safe for all guests and there is an additional charge for a fire warden for the duration of the live flame.

Do you allow confetti in the venue?

Confetti is not permitted in the venue due to the high gloss marble flooring. As an alternative, we suggest the use of real flower petals (excluding lilies)

Can I extend the event time beyond the guest departure at midnight?

Of course. Extensions are subject to approval and availability and is an additional cost of £1,000 + VAT per hour

What is the cost to have more guests than 250 attend our special day?

Additional furniture costs will apply (see below), and there will be an additional cost for security guards. Please contact a member of the sales team for a quote for the additional guards based on your desired number of guests.

Is it possible to have different furniture or more than what is included in the wedding package?

Yes absolutely, please find costs below for varying/additional furniture:
6ft wooden round tables – £15 + VAT each
6ft wooden trestle tables – £15 + VAT each
Limewash Chiavari Chairs – £5 + VAT each
Black Chiavari Chairs – £10 + VAT each
Acrylic Chiavari Chairs – £10 + VAT each
Ghost Victoria Chairs – £15 + VAT each
Glass Silver Round Poseur Tables – £30 + VAT each
Square Black & Marble Poseur Tables – £40 + VAT each

Are cloakroom staff included in the wedding package?

The venue includes cloakroom equipment and can provide staffing for an additional cost. 2 members of staff are £500 + VAT based on a 7 hour event. Alternatively, your chosen caterer from our exclusive catering list can provide staff and cloakroom tags for an additional cost.

Can I use the Waterside Terrace for my event?

The Waterside Terrace is your designated smoking area for the event however, if you wish to host a drinks reception in this area we can accommodate up to 120 guests with minimal furniture. Please note an additional cost will apply for additional security guards and the licence in this area is until 22:00PM

Do you have an additional space I can use for entertainment/changing throughout the day?

Yes absolutely, we can offer the Promenade Room which is directly adjacent to the Main Hall. The additional hire for this space would be £1,500 + VAT

Is a bar included within hire of the venue?

Yes our venue bar is included within hire. For upgrade options, please contact our production team at  for options

Are there options for additional production in the venue?

We work with an in-house production, Vibration Design & Production, who can provide options for draping, walkways, dancefloors, DJs/entertainment, staging, haze and cool pyros. Please contact them on  for a bespoke quote

Can we use an external supplier for decor and theming?

Please seek approval with your venue manager prior to booking any external suppliers to avoid any disappointment.

Is there additional parking available to guests?

There are 3 car parks on the estate which are operated by Canary Wharf. The closest car park to East Wintergarden is Jubilee Place Car Park. Parking information can be found here: https://canarywharf.com/parking/